Thanks for Helping Millions of People Enjoy the Wonders of Sight Through Healthy Eyes and Vision

Wishing you a joyous holiday season and a happy new year!

Welcome to Your Provider Resource Center!

Here, you’ll find a variety of resources to help you and your practice better service Davis Vision and Superior Vision patients.

Important Notice
On February 22, 2024, UnitedHealth Group announced they detected a cyber incident impacting its subsidiary Change Healthcare. Change Healthcare isolated their systems while remediating the incident. At this point in time, Versant Health is unable to receive electronic claims submitted by providers through Change Healthcare. Providers may elect to contract with a different clearinghouse or use paper or web-based methods such as our Provider Portal.
Learn More
The Collection Goes Green
For 2024 we have expanded our Exclusive Collection style types for both men and women with 100% sustainable frames made of bio-based and recycled materials.
  • Introduction to Unisex styling - Aligning to the product development and societal trends
  • Trend right metals & oversized plastics
  • More forward shapes which continue to build on the latest styles
  • Retro oversized shapes, cat eye options, and traditional club masters
  • Translucent & crystal color options
February-April Excel Advantage Frame Sale
Save 25% on select women's and men's frames across all tiers through our Excel Advantage program.
Learn More
Quarter 4 2023 Provider Newsletter
In this issue: Exclusive Collection Updates (Q4 2023), Excel Advantage Updates (Q4 2023), It Is That Time of Year: Medical Record Requests!, Search Member Eligibility Using the EDP Portal, Streamlining the Referral Process, Contact Reference Guide, Two Blind Brothers, Earn Free CE On-Demand, Register Today for Free ERA/EFT from InstaMed
Learn More
Now Available: Quarter 3 Medical Policy Updates
View the latest medical policy updates.
Learn More
Superior Vision Commercial Medically Necessary Contact Lens Reimbursement Rate Update
We are excited to notify you that reimbursement rates for Superior Vision Commercial Medically Necessary Contact Lens (MNCL) have been updated to competitively align to current market reimbursement rates.
View Announcement (PDF)
Reminder: MetLife Member Eligibility
MetLife members may seek services from you. You will need to ask them which plan they're on. Please refer to the following:
Davis Vision by MetLife – Versant Health’s Provider Portal
Superior Vision by MetLife – Versant Health’s Provider Portal
MetLife Vision PPO – Follow your existing VSP process
Read More (PDF)
Now Available: Online Add / Change / Term Request Forms
You can now submit your network and directory change requests online!
Learn More
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Resources

Man with glasses looking at a computer screen

View our library of updated portal guides, policies, formularies, and more.

Woman with glasses smiling while looking into the distance

Master the portal and follow along with a variety of walkthrough videos.

Exclusive Collection tower of eyeglasses

View an up-to-date list of frames that are a part of the Exclusive Collection.

Jar full of sticky notes with a question mark on them

Have questions about the portal? See if it’s answered in our interactive repository.

Woman with glasses using a laptop in the dark

Here, you will learn the latest trends on creating content, tips for staying ahead on social and with email marketing.

View of America from space

View an up-to-date listing of the nationwide labs that are available to you.

Group of people working at a desk

You can now submit your network and directory change requests online!

Updates

Futuristic building

Take a look through the latest portal system updates.

Large envelope sign in the middle of a desert

An archive of our general newsletter and Medical Policy Council postings.

Hands pointing at a computer monitor

A look at a variety of important compliance updates.

Woman studying on a laptop

Join members of our team to learn more about the Versant Health Portal.

More

Screenshot of Versant Health's Medical Policy Council webpage

Our Medical Policy Council assists in assessing our medical policies, use of technologies, quality improvement, and outcomes analysis.

Screenshot of Versant Health's Optometric Advisory Council webpage

Members of our Optometric Advisory Council have the opportunity to provide our management with knowledge, expertise, and perspective that will enhance the programs we implement that effect the optometric community and ultimately our membership.

Optometrist helping child use a mirror

Vision To Learn, a non-profit, provides a concrete solution, real hope – and a simple, yet powerful tool to kids in need. The tool? A pair of eyeglasses.

Downward view of a golf course

Look for Versant Health at a Number of LPGA Events in 2024 and beyond.

Headset on a table

Need help? Take a look at our options for support.

Help us, help you!
Check Out the Quarter 4 2023 Provider Newsletter
New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

You may have received an email from Jobson inviting you to share your feedback. Your feedback helps us prioritize provider enhancements. Your answers are confidential and only report on the aggregate. Please check your email from Jobson and complete the online survey today. We sincerely thank you for your participation!

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