A company forged from the experience of two leading vision care plans

Meet Versant Health

Our vision is to become the most trusted managed eye health and vision care plan for members, clients, brokers, and eye care professionals in the industry. Our mission is to help members enjoy the wonders of sight through healthy eyes and vision.

Serving more than 33 million members nationwide, Versant Health is one of the nation’s leading managed vision care companies. Through our products – Davis Vision and Superior Vision – we cover the entire spectrum, from routine benefits to medical management.

Our members have access to quality eye care through a dependable, seamless experience, with plans that accommodate a broad range of demographic and economic needs at both the individual and organizational level.

Through our tireless commitment to vision care, we aspire to help all our members enjoy the wonders of sight through healthy eyes and vision.

Doctor in conversation with business professional

An industry-leading managed vision care solution

Vision care has changed a lot since we started, and we’re always thinking ahead—to drive better approaches and improved outcomes that enhance our members and clients’ lives.

In addition to delivering quality routine vision and corrective eyewear, Versant Health offers a full spectrum of medical management. From utilization overview to medical claims review, we help to manage cost throughout the care continuum.

Medical Advisory Council

Our policies are backed by a Medical Advisory Council of independent ophthalmologists and optometrists. All eye care professionals on the council are in active practice, and they have either trained at or are currently affiliated with the country’s leading institutions, including Harvard’s Massachusetts Eye and Ear Infirmary.

A new perspective on the scope of vision care

Did you know that more than 25 medical conditions can be diagnosed through a routine eye exam? Exams let eye care professionals take a non-invasive look at the body’s blood vessels, which means they may be able to catch serious systemic diseases early. Our eyes are more than ‘windows to the soul’—they are windows to our overall health!

Quality eye care therefore has a marked positive impact on overall health outcomes. And by boosting the early detection rates of systemic disease, routine eye exams can also help reduce the costs associated with systemic disease treatments. Increasing the potential for lower costs and improved health outcomes all combine to contribute to members’ improved outlook and quality of life.

But truly comprehensive eye care is about more than just seeing 20/20. Versant Health goes beyond annual eye exams and corrective prescriptions by offering the systems and expertise needed to manage the entire continuum of care. Our three complementary core services – wellness vision, utilization management, and medical claims review – are designed to deliver quality, individualized care, while still maintaining cost efficiencies.

Provide eye exams and corrective eyewear while promoting early detection and treatment of conditions.

Ensure your members get the right care in the right place at the right time.

See cost savings by eliminating reimbursement for unnecessary and / or duplicative procedures.

Vision Loss Simulator logo

If your vision diminished, what would your world look like? Our Vision Loss Simulator lets viewers see through the eyes of someone affected by glaucoma, cataracts, diabetic retinopathy, presbyopia, glare, or macular degeneration. Experience the impact these common conditions have on sight, and consider: How would your daily activities be impacted by reduced vision? What moments would you lose? Whose faces would you miss?

FAQs

We value our relationship with you and know you may have some questions. Below are some answers.

We are now one company that offers two products: the Davis Vision product and the Superior Vision product.
The rollout of the new visual identity and materials will begin May 14, 2018 and will phase in over the remainder of the year. We plan on having all member and client materials updated by January 1, 2019.
You will see Versant Health and branding on some of the communications we send to you. Usually you will see your plan with Versant Health.
No changes will be made to current member benefits at this time, and there will be no disruption in coverage or service.
No, the only changes you may notice is the appearance of our logo and collateral.

No, you will still have access to the same eye care professional network.

Yes, your regular points of contact, email addresses and customer service numbers will remain the same.
No, our pricing and product offerings will remain the same. Any contracts, rate guarantees and member rates/benefits will also remain the same as well as banking information for ACH payments. Simply follow the same payment processes and procedures you currently have in place.
Yes, there will be no changes to group or plan numbers.
No. Member ID cards with the “old” plan logo are still valid.
Our web address remains davisvision.com or superiorvision.com, where customers can still access their accounts in the portal using the same login credentials. By the end of the year our website appearance will be updated to reflect our new appearance.
All telephone and fax numbers will remain the same along with all mailing and physical addresses.
No. The member materials we provide to you will be updated over time. If they call us, we’ll still answer the phones as Davis Vision or Superior Vision.
Yes. Please contact us. You will need to sign a licensing agreement before you will be able to use the new logo.
We are always looking for ways to improve the plan, benefits, and offering provided to you. That will continue.  Now that your plan is part of the Versant Health family, we expect that as a larger organization, we’ll be able to improve efficiency, options, and other enhancements that come with the scale of a company that services 33 million members nationwide.
No, if your employees ask about our new look, remind them it’s the same plan.

Videos, tutorials, and guides can be accessed on our eye care professional training hub at versanthealth.com/ecp-training-hub/.

No changes will be made to current member / patient benefits at this time.

Yes, you will continue operating as a Davis Vision or Superior Vision eye care professional based on the terms of your current contract. It should be considered business as usual.

No, there will be no changes to the fee schedule at this time.
No, you may continue to submit claims as usual.
No, you should continue to accept the existing Member ID cards from your plan’s members.
Yes, your regular points of contact, email addresses and customer service numbers will remain the same, with no immediate changes.

No, your participation in the eye care professional network will continue uninterrupted. While the name will be new, all of the reasons you decided to work with us remain the same.

Our web address remains davisvision.com or superiorvision.com, where you can still access your account in the eye care professional portal using the same login credentials as usual.

The rollout of the new visual identity and materials will begin May 14th, 2018 and will be phasing the new look in over the rest of the year. We plan on having all member and client-facing materials updated by December 2018.

The combined organizations represent a huge shift within the vision industry in terms of capabilities, services and lives. We are now one company that offers two products, Davis Vision and Superior Vision.

No, from May 14th, 2018 onwards, our teams will be gradually updating different facets of the company which range from logos within our portals to eye care professional communications. Just hold tight and know that a new look and feel is coming soon.

All telephone and fax numbers will remain the same along with all mailing and physical addresses.

You can continue contacting your provider relations team.

No, from May 14th, 2018 onwards, our teams will be gradually updating communications with the new look. If your patients ask about it, just remind them it’s the same plan with a new look.

No changes will be made to current member benefits and there will be no disruption in coverage or service.

No, the only change you may notice is the appearance of our logo.

No, all service agreements will remain the same.

No, you will still have access to the same eye care professional network.

No, our pricing models and product offerings will remain the same. Any contracts, rate guarantees and member rates/benefits will also remain the same as well as banking information for ACH payments.
No, simply follow the same payment processes and procedures you currently have in place.

Yes, your regular points of contact, email addresses and customer service numbers will remain the same, with no immediate changes.

Our web address remains davisvision.com or superiorvision.com, where you can still access your account in the eye care professional portal using the same login credentials as usual.

Don’t worry, the web tools and services you typically use when logged in to the secure portal will not change. Log in information will also remain the same.

All telephone and fax numbers will remain the same.

We are always looking for ways to improve the plan, benefits, and offerings provided to you. That will continue. Now that Davis Vision and Superior Vision are part of the Versant Health family, we expect that with a larger scale, we’ll be able to improve efficiency, options, and other enhancements that come with the scale of a company that services 33 million members nationwide.

No, if your employees and members ask about our new look, remind them it’s the same plan.